The tools for efficiently managing a business are changing rapidly. AI-driven copilots and automation are revolutionizing business processes, data analytics is making even small to mid-sized businesses more intelligent, and ubiquitous connectivity is enabling faster adaptation and more efficient product and service delivery. New business technology and growth opportunities are emerging fast.
Having the right systems in place can unlock business growth and drive greater efficiency. Without the right foundation and support, however, these technologies can distract a business from what matters most: customers. That’s why it is important that your business has both the right backend systems in place and the right partner for SAP services and solutions support.
ERP is the Backbone for Growth
The foundation for growth and efficient operations in the digital age is a modern, cloud-based enterprise resource planning solution (ERP). For most businesses, this will be an SAP solution such as SAP Cloud ERP for large or fast-growing businesses, Business ByDesign for smaller fast-growing businesses, or Business One for smaller organizations.
SAP ERP solutions streamline operations, improve efficiency, and drive innovation in the digital age by unifying critical functions such as finance, supply chain, and human resources into one intelligent system. This unified backend system governs all of an organization’s data, is easily expandable, connects with third-party solutions and marketplaces, enables system-wide automation, and integrates the latest AI models for more intelligent operational performance.
Businesses can stay relevant and achieve some of these advantages with a host of point solutions and cloud services stitched together, but such cobbled-together solutions aren’t scalable, flexible, or integrated enough for the pace of business and innovation today. Businesses that are serious about growth and continued competitiveness need an ERP backend today.
The Importance of SAP Services and Solutions Support
Having the right SAP ERP foundation in place unlocks growth and efficiency. But only if the system is configured and maintained properly. This is where an SAP services and solutions support partner makes a big difference.
A good support partner is more than just implementation help or a support desk. They are a strategic partner that helps deliver the tools and expertise your business needs to stay competitive and thrive in an ever-changing market.
The right SAP services and solutions support partner helps you unlock growth and focus on your markets and customer needs through a range of ERP-related services:
- System optimization. A support partner will make suggestions and help you fine-tune your system for optimal efficiency now and as technology and business needs evolve.
- Third-party system integrations. A support partner will connect your company-wide SAP ERP solution to third-party applications and cloud services so every part of the business works together without operational or data silos.
- Software implementation. A support partner will help you implement a modern ERP solution correctly for your business needs and assist with selecting and implementing the right applications and services to support the needs of the business.
- System configuration. A support partner will help you avoid the “gotchas” during SAP ERP system configuration so the functionality and processes align with both the needs of your business and industry best practices for efficient operations.
- User and system administration training. A support partner will help develop onboarding and educational procedures for training all employees on how to use the ERP system and its core applications. They will also help train system administrators on how to use and maintain the ERP system.
- Data migration. A support partner will help guide and assist with the heavy lifting of collecting and migrating all business data to the new SAP system, so company data is fully actionable and complete within the system.
- Business process consulting, modeling & add-ons. A support partner will provide guidance on improving business processes and better ways to run backend operations. They will also help determine when add-ons and customization are necessary, and assist with creating these custom solutions.
- Custom report development. Where customized reporting is required, a support partner will create or help guide a business on how to set up these business-specific reports.
- Help Desk. A support partner will always be there when your business needs systems help. A good support partner not only will provide expert-level help, but they will also provide continuity of care and a true understanding of your system and specific needs, so support operates as a true part of your business team.
- Ongoing technology consulting services. A support partner will help your business stay current on all technology changes and suggest ways for upgrading and using recent innovations for ongoing competitive advantage.
Partner with the Best
Because a modern, efficient backend system is critical for growth and competitiveness today, you need an SAP services and solutions support partner you can trust and rely on.
Savvy startups and modernizing businesses have discovered that the gold standard for SAP support is Navigator Business Solutions.
Sure, we’re an SAP Gold Partner that has helped support more than 500 ERP backend solutions over the past 30 years. What makes us different and the gold standard is that we actually care about your processes and business success. We deeply understand SAP technology and the best practices for efficient operations, and we both learn the actual needs of your business and serve as a part of your team.
Discover for yourself why Navigator is the right choice for helping your business modernize, unlock growth, and drive added ongoing efficiency. Learn what others are saying about Navigator, then talk to one of our experienced consultants by calling (801) 642-0123 or by writing us at info@nbs-us.com. We’re looking forward to talking with you.
