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Jonathan Corey By Jonathan Corey • August 3, 2018

Digital Transformation:  The New Norm

Today every part of the business is subject to new expectations, competitors, channels, threats and opportunities. Every business has the potential to be a digital business. As the numbers of smart, connected devices from phones to cars to wearables are growing, companies that quickly deliver digitally instrumented products or services, those who reap data from market interactions, and use insights to rapidly optimize their value chain are gaining competitive advantage.

Businesses that digitally transform will be able to connect more closely with customers, speed up the pace of innovation and, as a result, claim a greater share of profit in their sectors. Today digitally transformed companies have an edge; tomorrow, only digital businesses will succeed.

By using SAP Business ByDesign, you can secure critical business processes on your path to innovation and digital transformation with holistic, end-to-end service support that reflects over 40 years of unparalleled knowledge, experience, and innovation.

Close the gap between your digital transformation strategy and execution with innovation discovery, digital strategy, and business transformation services from a trusted adviser that knows SAP software best.

It's the digital lives of customers that are changing the rules of engagement, and Customer’s loyalty grow stronger for the brands that keep pace.

 Transform Customer Experience:

Improve Customer Understanding with Analytics – customer behavior, segmentation

Enhance Top-Line Growth with digital products like smart Phone, iPads, real time predictive marketing

Digitized Customer Touch Points – Social media to answer complaints, self service via Apps, increased multi-channel usage

Transform Operational Processes:

Process Digitization with automation, adding new features

Staff Enablement with virtualization of work space working anytime, anywhere

Performance Management decision making based on data with deeper insights into Customers, Products, Regions

Transform Business Models:

Digitally Modified Businesses – augment physical with digital offerings, share contents across organization

Introduce New Digital Businesses – Nike introduced fuel bands

Digital Globalization – use of Global shared services to promote efficiency, from multi-national to global presence

Companies in all industries and regions are experimenting with — and benefiting from — digital transformation using social media, mobility, big data analytics & cloud.

Adapting quickly to this change is becoming a make-or-break proposition for many companies worldwide.

Digital is the now the new norm  

More on our Blog:  Is The Digital World Disrupting Your Distribution Business

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