Every business is working on its artificial intelligence strategy right now because the importance of AI for competitiveness is clear. What’s less clear is how businesses can get there. Ad hoc AI adoption is not enough.
The challenge of using AI effectively and embedding it thoughtfully across your organization is why SAP Business AI matters. With SAP Business AI, your organization can deliver on the promise of AI-driven operations today and quickly roll out new capabilities as generative AI continues to mature in the future.
Understanding SAP Business AI
To integrate artificial intelligence with existing business processes, SAP has developed an integrated solution called SAP Business Suite.
SAP Business Suite is a cloud-based platform that unifies the SAP Cloud ERP solution, business applications, centralized data management, and advanced AI into a comprehensive whole that works together synergistically.
SAP Business AI is the artificial intelligence layer in this stack. It connects with your company’s data and applications to create an AI copilot that understands real-time business dynamics and can directly engage with business applications to carry out tasks on an employee’s behalf.
There are several reasons why this AI integration is game-changing for businesses that rely on SAP solutions.
Omnipresent experience. SAP Business AI is embedded across all applications within the business, both native SAP applications and non-SAP applications that tie into the platform. One central AI interface handles everything and is available everywhere.
Complete enterprise context. SAP Business AI understands your business because it has access to all your company’s data, both real-time and historical. Since this is AI tied to your ERP system, it has full context.
Unmatched agent-driven efficiency. SAP Business AI is empowered with the data and the tools necessary to carry out accurate analysis and execution when directed. Because it ties into the foundation of SAP Business Suite, it can carry out tasks within any business application and execute cross-functional workflows directly for heightened efficiency.
Vendor-neutral implementation. SAP Business AI leverages your company’s AI model of choice. You can configure it to use ChatGPT, Google Gemini, Anthropic’s Claude, or other large language models. Your business is not locked into an AI engine, and you can easily pivot as artificial intelligence technology evolves.
AI that Assists Every Business Function
With SAP Business AI, you embed AI-driven intelligence and automation across all parts of your business.
Accounting and financial management can use SAP Business AI can handle reconciliation automatically, flag suspicious reimbursement requests, optimize cash flow, and identify potential new income opportunities. It can assist with financial modeling and analyze strategic investments for deeper financial insight.
Product development can use SAP Business AI to automate sourcing and supplier analysis, uncover new product opportunities, assist with product design and development, and generate contract insights.
Operations can use SAP Business AI to predict manufacturing disruptions, detect anomalies, automate risk alerts, allocate resources, and manage supply chain dynamics automatically. It can adjust job scheduling, manage employee shifts, and ensure continuous operations.
Human resources can leverage SAP Business AI for hiring decisions and talent management, individualized training recommendations, and succession planning. With AI, human resources can personalize employee experiences, forecast workforce needs more accurately, and help drive more strategic human resource decisions.
Sales and marketing teams can put SAP Business AI to use with automated lead scoring, next-best-action recommendations, customer segmentation analysis, better engagement optimization, and real-time market and customer insight analysis. Sales and marketing teams can accelerate the sales cycle and strengthen customer relationships when AI is built into every sales and marketing tool and has a complete picture of prospect and customer dynamics.
The IT department can also use SAP Business AI to improve system resilience, spotting cybersecurity gaps, creating applications and services faster, and extending business capabilities within the system more easily. AI can also directly support employees with IT needs, freeing up IT staff for more strategic activities.
SAP Business AI goes far beyond the benefits that come from AI functionality built into individual software solutions. By having AI at the foundation of your business, able to both access a full picture of your company’s dynamics and interface directly with your business applications, you can begin to realize the promise of AI for creating a more intelligent, efficient enterprise.
See SAP Business AI in Action
The best way to understand the power of SAP Business AI is to see it in action. We’ve put together a short demo that gives you an overview of SAP Business AI in practice and walks you through some of the basic use cases. Watch the demo.
For specific questions related to SAP Business AI or SAP Business Suite, you can also talk with one of our experienced ERP consultants by calling (801) 642-0123 or writing info@nbs-us.com. Let’s talk shop.
